Returns & Exchanges – Víronique
At Víronique, we want you to love your jewelry.
If for any reason you are not completely satisfied, we are happy to assist with returns or exchanges.
Returns
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You can return items within 14 days of receiving your order.
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Items must be unused, in original packaging, and in the same condition as when you received them.
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To initiate a return, please contact us at info@vironique.com with your order number and reason for return.
Note: Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.
Exchanges
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Want a different size or style? We’re happy to exchange your item.
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Exchanges must also be requested within 14 days of receiving your order.
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Contact info@vironique.com with your order details and preferred exchange.
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We will guide you through the process quickly and smoothly.
Refunds
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Once your return is received and inspected, we will process your refund within 5–7 business days.
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Refunds will be issued to the original payment method.
Luxury & Care Reminder
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Please handle your jewelry with care during the return process.
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Every item is packaged with attention to detail, ensuring it arrives in pristine condition.
We aim to make returns and exchanges as smooth and luxurious as your Víronique experience.